pbc 88 Privacy Policy

pbc 88 collects personal data from you in several ways — directly when you register and interact with the platform, automatically through your use of the platform, and occasionally from third-party sources such as payment processors and identity verification partners. The categories of personal data we collect are set out below.

Registration and Account Data

When you create a pbc 88 account, we collect the following personal data as part of the registration process:

• Full legal name;
• Date of birth (used exclusively for age verification purposes);
• Residential address, including district, division, and postcode;
• Email address;
• Mobile phone number;
• Username and encrypted password;
• Preferred payment method and associated identifiers (e.g., bKash mobile number, Nagad account number, bank account details).

Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations, we may request and retain copies of the following documents:

• National Identity Card (NID), passport, or other government-issued photo identification;
• Proof of residential address (utility bill, bank statement, or equivalent document issued within the past three months);
• Source-of-funds documentation (bank statements, payslips, or equivalent) where required for large transactions.

Transaction and Financial Data

We collect and retain records of all financial transactions conducted through the pbc 88 platform, including deposit amounts, withdrawal requests, transaction timestamps, payment method references, and transaction status. All amounts are recorded in Bangladeshi Taka (৳ BDT).

Gameplay and Betting Data

We collect data relating to your activity on the platform, including game session logs, bet histories, wager amounts, game outcomes, bonus utilisation records, and real-time session duration. This data is used for account management, responsible gaming monitoring, fraud prevention, and product improvement purposes.

Technical and Device Data

When you access the pbc 88 platform, we automatically collect certain technical data, including:

• IP address and approximate geolocation data derived from your IP address;
• Device type, operating system, and browser information;
• Cookie identifiers and session tokens (see the Cookies & Tracking section below);
• Referring URL and on-site navigation path data.

Communications Data

We retain records of all communications between you and the pbc 88 support team, including email correspondence, live chat transcripts, and formal dispute submissions. This data is retained to maintain an accurate account history and to ensure consistent quality of service.

pbc 88 processes your personal data for the following purposes, each of which is grounded in a recognised lawful basis for data processing.

Purpose	Data Categories Used	Lawful Basis
Account registration and management	Registration data, KYC data	Contractual necessity
Payment processing and fraud prevention	Transaction data, device data, KYC data	Contractual necessity; Legitimate interest
Age and identity verification	Registration data, KYC data	Legal obligation; Contractual necessity
Responsible gaming monitoring	Gameplay data, transaction data	Legitimate interest; Legal obligation
Customer support and dispute resolution	Communications data, account data	Contractual necessity; Legitimate interest
Platform security and anti-fraud	Technical data, device data, gameplay data	Legitimate interest
Marketing communications (opted-in players)	Registration data, gameplay preferences	Consent
Platform analytics and improvement	Technical data, gameplay data	Legitimate interest

Marketing Communications

If you have opted in to receive marketing communications from pbc 88, we may send you promotional emails relating to new games, seasonal bonus offers (for example, Eid promotions, BPL-season offers, and Pohela Boishakh campaigns), and platform updates. You may withdraw your consent to receive marketing communications at any time by contacting [email protected] with the subject line "Unsubscribe". Withdrawal of marketing consent does not affect the lawfulness of any processing that took place prior to withdrawal.

Automated Decision-Making

pbc 88 uses automated systems to monitor account activity for fraud indicators, responsible gaming triggers, and bonus abuse patterns. Where an automated decision results in the restriction or suspension of your account, you have the right to request a manual review of that decision by contacting our support team. We will acknowledge manual review requests within 48 hours and provide a substantive response within 7 calendar days.

pbc 88 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. We may, however, share your personal data with carefully selected third parties in the specific circumstances described below.

Payment Processing Partners

To process deposits and withdrawals, pbc 88 shares necessary transaction data with our payment processing partners, including mobile financial service providers (bKash, Nagad, Rocket, Upay) and commercial banking partners (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank). These partners process your data solely for the purpose of completing the relevant financial transaction and are contractually prohibited from using your data for any other purpose.

Identity Verification Services

We may share KYC documentation with third-party identity verification service providers for the purpose of confirming the accuracy of information you have submitted during the registration or verification process. All identity verification partners are bound by strict data processing agreements and are prohibited from retaining your documentation beyond the duration necessary to complete the verification process.

Game Content Providers

The pbc 88 platform hosts games supplied by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical session data (such as an anonymised player session token) to enable game functionality. They do not receive your name, contact details, or payment information.

Legal and Regulatory Disclosure

pbc 88 may disclose your personal data to competent authorities, law enforcement agencies, or regulatory bodies where we are required to do so by applicable law, court order, or where disclosure is necessary to protect the safety of any individual or to prevent or detect financial crime. In such circumstances, pbc 88 will disclose only the minimum personal data necessary to comply with the relevant legal obligation.

The pbc 88 platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure user experience. A cookie is a small text file placed on your device by a web server when you visit a website. Cookies allow the platform to recognise your device across sessions and to store preferences and session information.

Categories of Cookies We Use

Cookie Type	Purpose	Duration
Strictly Necessary	Session authentication, security tokens, account login state, fraud prevention signals	Session / up to 24 hours
Functional	Language preferences, game display settings, responsible gaming limit reminders	Up to 12 months
Analytics	Aggregated usage statistics, page load performance, navigation path analysis	Up to 24 months
Marketing	Tracking of opt-in promotional campaign performance (opted-in players only)	Up to 90 days

Managing Your Cookie Preferences

Strictly necessary cookies cannot be disabled as they are essential to the core functionality of the pbc 88 platform, including secure login and fraud prevention. You may disable functional, analytics, and marketing cookies through your browser settings at any time. Please be aware that disabling functional cookies may affect your experience on the platform, including the retention of display preferences and responsible gaming settings between sessions.

Most modern browsers allow you to review, delete, and block cookies through their privacy or security settings menus. For detailed instructions specific to your browser, please consult your browser's help documentation.

pbc 88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply to the main categories of personal data we hold.

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years post-closure	Anti-fraud; legal obligations
KYC / identity documents	Duration of account + 5 years post-closure	Regulatory compliance; AML obligations
Transaction records	7 years from transaction date	Financial record-keeping obligations
Gameplay session logs	3 years from session date	Dispute resolution; responsible gaming
Support communications	3 years from last interaction	Dispute resolution; quality assurance
Marketing preferences	Until consent is withdrawn + 1 year	Consent records; compliance
Technical / device logs	12 months	Security monitoring; fraud detection

Upon the expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you as an individual. Where anonymisation is applied, the resulting aggregated data may be retained indefinitely for statistical and analytical purposes.

Account Closure and Data Retention

Requesting the closure of your pbc 88 account does not result in the immediate deletion of all personal data associated with your account. As noted in the table above, certain categories of data are retained for defined periods following account closure in order to fulfil legal and regulatory obligations. If you would like confirmation of the specific data we hold about you following account closure, you may submit a Subject Access Request as described in the Your Rights section below.

pbc 88 respects your rights in relation to your personal data. The following rights are available to you as a data subject, and may be exercised by contacting our support team at [email protected] with the subject line "Data Rights Request".

Right of Access (Subject Access Request)

You have the right to request a copy of the personal data that pbc 88 holds about you. Subject Access Requests are acknowledged within 5 business days and fulfilled within 30 calendar days. Where a request is particularly complex or voluminous, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it.

Right to Rectification

If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. We will action rectification requests within 10 business days of receiving sufficient information to make the requested correction.

Right to Erasure

You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and no other lawful basis for processing exists. Please note that the right to erasure is not absolute — we may retain certain data where required by law, as described in the Data Retention section above. We will respond to erasure requests within 30 calendar days.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data we hold, or where you have objected to processing based on legitimate interests and we are assessing that objection. During a restriction period, we will continue to store your data but will not process it for any other purpose without your consent.

Right to Object

Where we process your personal data on the basis of legitimate interests, you have the right to object to that processing at any time. We will cease processing upon receipt of a valid objection unless we can demonstrate compelling legitimate grounds for continued processing that override your interests, rights, and freedoms.

Right to Withdraw Consent

Where processing is based on your consent (for example, marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.

pbc 88 takes the security of your personal data seriously and implements a layered set of technical and organisational security measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure.

Technical Security Measures

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the pbc 88 platform is encrypted in transit using industry-standard 256-bit SSL/TLS encryption, ensuring that your personal and financial data cannot be intercepted during transmission;
• Encrypted Data Storage: Sensitive personal data — including payment method identifiers, KYC documents, and account credentials — is stored in encrypted form at rest using AES-256 encryption;
• Password Security: Account passwords are stored exclusively as salted cryptographic hashes. pbc 88 staff cannot retrieve your password in plain text under any circumstances;
• Access Controls: Access to systems that process personal data is restricted on a strict need-to-know basis. All staff with access to personal data undergo regular data security training;
• Intrusion Detection: The pbc 88 platform is monitored continuously by automated intrusion detection and anomaly alerting systems that flag unusual access patterns in real time.

Organisational Security Measures

• All staff who handle personal data are subject to binding confidentiality obligations;
• Third-party service providers who process personal data on our behalf are required to maintain equivalent data security standards and are bound by formal data processing agreements;
• We conduct regular internal reviews of our data security practices and update our technical measures in response to evolving security threats.

Data Breach Response

In the event of a personal data breach that poses a risk to your rights and freedoms, pbc 88 will notify affected players without undue delay. Notification will be sent to the email address registered on your account and will include a description of the nature of the breach, the categories of data affected, the likely consequences, and the measures we have taken or propose to take to address the breach.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which pbc 88 processes your personal data, please contact our support team in the first instance using the details below.

All privacy-related enquiries should be directed to:

• Email: [email protected]
• Subject Line: "Privacy Enquiry" or "Data Rights Request" as applicable
• Response Time: Within 48 hours for general enquiries; within 5 business days for formal data rights requests
• Support Hours: 06:00–24:00 Bangladesh Standard Time (BST, UTC+6), seven days a week

Privacy Policy Updates

pbc 88 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, changes to the categories of data we collect or to the purposes for which we process your data — we will notify registered players by email at least 14 days before the changes take effect. Continued use of the pbc 88 platform following notification of material changes constitutes your acceptance of the updated Privacy Policy. The "Last Updated" date at the top of this page reflects the date of the most recent revision.

This Privacy Policy should be read in conjunction with the pbc 88 Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall framework governing your use of the pbc 88 platform.